The Basics of Process Mapping

This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.

• Publisher: Taylor & Francis Inc
• ISBN: 9781563273766
• Number of pages: 184
• Weight: 300g
• Dimensions: 229 x 152 mm